Thank you for using Xenzys. We strive to provide you with high-quality services and a seamless user experience. This Cancellation and Refund Policy outlines our practices regarding cancellations and refunds for the various services offered through our application, including shopping, social media, bill payments, monetization for posting videos, ad postings, and travel booking.
Cancellation: You may cancel your order within 48 hours of placing it. To cancel your order, please contact our support team at support@xenzys.com.
Refunds: Refunds for cancelled orders will be processed within 7 business days to the original payment method. If your order has already been shipped, you will need to return the item following our return policy.
Cancellation: Once a bill payment has been processed, it cannot be cancelled. Please ensure that you verify all details before submitting a payment.
Refunds: In the event of an erroneous payment, please contact our support team immediately. Refunds will be considered on a case-by-case basis and may take up to 7 business days to process.
Cancellation: You can cancel your participation in monetization at any time through your account settings. Any pending earnings will be processed according to our standard payout schedule.
Refunds: Refunds are not applicable for monetization services, as they relate to earnings generated through user-generated content.
Cancellation: You may cancel your ad posting before it goes live. To cancel, please contact our support team.
Refunds: Refunds for ad postings will not be issued once the ad has gone live. For cancelled ads, refunds will be processed within 3 days to the original payment method.
Cancellation: Travel bookings are subject to the cancellation policies of the respective service providers. You can cancel your booking through the app or by contacting our support team.
Refunds: Refunds for travel bookings will be processed in accordance with the terms of the service provider. Please refer to the specific provider's policy for details.
If you have any questions about this Cancellation and Refund Policy, please contact us at:
Xenzys Support
Email: support@xenzys.com